Sales Terms & Conditions

SALES TERMS AND CONDITIONS

Last Modified: May 16, 2026

GV Holdco, LLC ("Company," "we," "us" or "our") provides the website available at www.chaddsfordjewelry.com (the "Site"). These Sales Terms and Conditions (these "Terms") apply to the purchase and sale of products and services through the Site. These Terms are subject to change by us without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the "Last Modified" date referenced on the Site. You should review these Terms prior to purchasing any product or services that are available through this Site. Your continued use of this Site, or placement of any order, after the "Last Modified" date will constitute your acceptance of and agreement to such changes.

These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site.

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH GV HOLDCO, LLC, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

Order Acceptance and Cancellation.

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept, or may cancel, orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered, including for reasons such as suspected fraud or unauthorized or illegal activity, product unavailability, errors in the description, availability or pricing of products, or errors in your order. If we cancel your order after your payment method has been charged, we will refund the amount charged.

Prices and Payment Terms.

All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We strive to display accurate price information, however we may, on occasion, make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

We may offer from time-to-time promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. We accept the payment methods identified on the Site at the time of checkout. You represent and warrant that (i) the payment information you supply to us is true, correct and complete, (ii) you are the authorized user of the payment method and are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your payment provider, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order. You authorize us (and our payment processors) to charge your selected payment method for the total amount of your order, including taxes and shipping and handling. If your payment method is declined or any chargeback is initiated, we may, in addition to any other remedies, suspend or cancel your order, withhold shipment, and recover from you all amounts owed plus reasonable costs of collection (including attorneys' fees).

Shipments; Delivery; Title and Risk of Loss.

We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.

Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments or for any loss, damage, or theft occurring after delivery to the carrier. Any claim for shortage, damage, or non-conforming products must be made by you in writing to us within ten (10) days of receipt; failure to make such claim within that period shall be deemed an irrevocable acceptance of the products.

Returns and Refunds.

Except for any products designated on the Site as final sale, custom, personalized, engraved, altered, resized, or non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs and any applicable restocking fees, provided such return is made within 30 days of shipment with valid proof of purchase and provided such products are returned new, unused, and in their original condition and packaging, with all tags, certificates (including any diamond or gemological certificates), and accessories. To return products, you must email our Returns Department at support@chaddsfordjewelry.com to obtain a Return Merchandise Authorization ("RMA") number before shipping your product. No returns of any type will be accepted without an RMA number. We reserve the right to refuse any return that does not comply with these requirements or to charge a restocking, repair, or refurbishment fee where products are returned in a condition other than as required.

You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection.

Refunds are processed within approximately 15 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.

For defective returns, please refer to the manufacturer's warranty included with the product or as detailed in the product's description on our Site.

Product images, descriptions, weights, measurements, color, clarity, and metal content are provided for informational purposes only. Because monitor and device settings vary, and because natural materials such as gemstones and precious metals exhibit natural variation, the actual products you receive may vary slightly from those depicted or described on the Site. Such variations do not constitute a defect or non-conformity.

No Warranty; Disclaimers.

ALL PRODUCTS AND SERVICES OFFERED ON THIS SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

Limitation of Liability.

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.

The limitation of liability set forth above shall apply to the full extent permitted by law.

Limitation of Claims.

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR ANY PURCHASE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Goods Not for Resale or Export.

Unless we have otherwise agreed with you in writing, you represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. Unless we have otherwise agreed with you in writing, you further represent and warrant that all purchases are intended for final delivery to locations within the US.

Force Majeure.

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, severe weather, governmental actions or orders, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, public health emergencies and any related quarantine or shelter-in-place orders, lockouts, strikes or other labor disputes (whether or not relating to our workforce), shortages of, or restraints or delays affecting carriers or, inability or delay in obtaining supplies of, adequate or suitable materials, cyberattacks, ransomware, denial of service attacks, internet, materials or telecommunication breakdown, or power outage.

Governing Law and Jurisdiction.

All disputes between You and the Company, including but not limited to any matter relating to your purchase and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Pennsylvania without giving effect to any choice or conflict of law provision or rule (whether of the Commonwealth of Pennsylvania or any other jurisdiction). You and the Company consent and agree to the exclusive jurisdiction of the federal courts of the United States or the courts of the Commonwealth of Pennsylvania, in each case located in the Borough of West Chester and County of Chester. You waive any and all objections to such courts, including but not limited to, objections based on improper venue or inconvenient forum, and each party hereby irrevocably submits to the exclusive jurisdiction of such courts in any suits, actions, or proceedings arising out of or relating to this Agreement.

Indemnification.

You agree to defend, indemnify, and hold harmless GV Holdco, LLC and its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers, from and against any and all claims, demands, actions, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms or any representation or warranty made by you under these Terms; (b) your misuse of the Site or any products or services purchased through the Site; (c) your violation of any applicable law or regulation, including any export, resale, or consumer-protection law; or (d) your violation of any third-party right, including any intellectual property or privacy right. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

Assignment.

You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms. We may freely assign or transfer these Terms, in whole or in part, without notice or consent.

No Waivers.

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of GV Holdco, LLC.

No Third-Party Beneficiaries.

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

Notices.

To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

To Us. To give us notice under these Terms, you must contact us as follows: (i) by email to support@chaddsfordjewelry.com; or (ii) by personal delivery, overnight courier, or registered or certified mail to GV Holdco, LLC, 578 Rosedale Suite 27, Kennett Square, PA 19348. We may update our address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

Severability.

If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

Survival.

The provisions of these Terms relating to payment, title and risk of loss, returns and refunds, disclaimers, limitation of liability, indemnification, intellectual property, governing law, forum selection limitation of claims, notices, and any other provision that by its nature should survive, will survive the completion, expiration, or cancellation of any order or termination of these Terms.

Entire Agreement.

Our order confirmation, these Terms, our Website Terms of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.