Exchanges and Returns
Can I exchange broken or incorrect items?
Of course! Please reach out via Facebook Messenger or send us an email at support@chaddsfordjewelry.com and a support representative will gladly assist.
Can I return my order?
If you are not completely satisfied with your purchase for any reason, please contact us via Facebook Messenger.
PLEASE NOTE: We do not accept returns on sale items or discontinued items. These items are final sale.
How do I cancel my order?
Please reach out via Facebook Messenger and a support representative will gladly assist.
PLEASE NOTE: Orders which have already been processed and/or shipped cannot be cancelled.
Can I apply multiple discount codes per order?
At this time, only one (1) discount code can be used at checkout -- they cannot be combined.