Exchanges and Returns

Can I exchange broken or incorrect items? 

Of course! Please reach out via Facebook Messenger or send us an email at support@chaddsfordjewelry.com and a support representative will gladly assist. 

Can I return my order?

If you are not completely satisfied with your purchase for any reason, please contact us via Facebook Messenger. 

PLEASE NOTE: We do not accept returns on sale items or discontinued items. These items are final sale.

How do I cancel my order?

Please reach out via Facebook Messenger and a support representative will gladly assist.

PLEASE NOTE: Orders which have already been processed and/or shipped cannot be cancelled.

Can I apply multiple discount codes per order?

At this time, only one (1) discount code can be used at checkout -- they cannot be combined.